It will soon be almost 1 year that we have been launched official cooperation with the hitherto unknown shopping portal Gshopper. We were the first in Slovakia to offer products from this website and we helped them enter the Slovak market.
Gshopper is currently one of the most reliable retailers, and Xiaomi, for example, also offers products in official global versions with a 2-year warranty (currently only smartphones). We decided to verify this with our own order for the Xiaomi 12 smartphone in the global version.
The order went smoothly, delivery in 5 days
As Gshopper functions as a shopping center, similar to the well-known Aliexpress, you will find several retailers there. We ordered the Xiaomi 12 smartphone from a retailer called the "Xiaomi Global Store", which specializes in selling global versions of Xiaomi products. However, there are several vendors offering global versions of Xiaomi products on this portal, but this one had the best price for Xiaomi 12.
We realized the order in the amount of 619 € (after entering the coupon) on May 3.5.2022, 5, while its dispatch took place two days later, ie on May XNUMX. The tracking number for the GLS courier also received an e-mail that day. Since the delivery was to take place from a German warehouse, we expected fast delivery.
We bought the smartphone for the old coupon price, but we have equipped special coupons for you with even lower prices for both 128 GB and 256 GB versions!
Xiaomi 12 Global Version
However, the courier did not have our phone number. Here is the recommendation
And so it happened. On May 10, a GLS courier knocked on our door with a package. Alone delivery therefore took an excellent 5 days. However, we would like to point out that our phone number was missing from the package, only the address was given and the courier could not call us. Fortunately for us, we already know the courier and so he knew who the package is.
We have found out the reason why our telephone number was not on the package and it will probably be due to the GDPR, ie the European Data Protection Act. We recommend that you closely monitor the package via the tracking number and prepare on the day of delivery that the courier does not have to have your phone number.
If delivery does not take place, be sure to contact the courier company immediately and arrange for the package to be picked up. We are not saying that a similar case must happen to you, but we just want to draw attention to such a situation.
We found out what it's like with a 2-year warranty and service
However, this article will not be just about shopping and delivery experience. As Gshopper declares that it provides a 2-year warranty on smartphones and local service, we decided to verify how it really is.
We contacted the service center VSP DATA SK sro, which has long covered the official warranty service of various brands for the Slovak and Czech markets, including Xiaomi. Our goal was to find out whether it is possible to service a smartphone from Gshopper in the official Xiaomi service for Slovakia and the Czech Republic.
We formulated a simple e-mail, where we added the identification IMEI number and SN (Serial Number), ie the serial number. Both are listed on the package. And they waited for an answer. A few hours later, we received the following answer: "Hello, distribution is fine, we can service. Have a nice day."
Simple but unambiguous answer. This means that Gshopper sells Xiaomi smartphones from the official global distribution, which are intended for the European market. Of course, for a given smartphone, the seller must explicitly state the global version, or "Global Version" in English.
Global distribution, coupon prices, official service
So what does all this mean? At least on the Gshopper shopping portal, you can be sure that you are buying the official global versions of Xiaomi smartphones that are covered by official Xiaomi warranty with service directly in Slovakia and the Czech Republic.
So it's exactly the same as if you bought a smartphone from Slovak or Czech e-shops, with the difference that thanks to our coupons you can have tens of euros cheaper. In case of failure, therefore you won't have to "stretch with the Chinese" and you can contact the VSP Data service directly.
Of course, these phones include full language support as they have global MIUI installed. They contain all the Google applications, and automatic updates will be sent to your phone as soon as Xiaomi releases them to the world.
Quality shopping through Chinese retailers + our customer support
It is perfect to see that shopping through Chinese or foreign online stores is changing both in terms of service and quality. If we also take into account the prices at which they offer the goods, this is a really very advantageous way of shopping.
Don't forget that we also stand behind you in the XiaomiPlanets.com or ChinaPlanet.sk portals and we constantly provide our fans with full customer support. It is still true that we have direct contacts in Chinese e-shops and we can help solve any problem. You will find more about the benefits of purchasing through our website in a separate article.
Don't forget to keep an eye on our portals as we constantly strive to create original content and bring you unique shopping information in China that you won't find anywhere else. We invite you to ours as well Xiaomi Planet group on Facebookwhere we form an active Xiaomi community. Together with our members, we give each other tips and tricks, advise on various problems, or just talk. 🙂
And does the seller also provide an invoice stating the phone's serial number, date of purchase, etc.? Because without an invoice, ie the date of acquisition, it is not possible to accept the complaint as a guarantee. Or does it work at Xiaomi like Apple, the first year / two work globally without proof?
You can download the invoice from the order, but the serial number of the phone is not on it.